Refund policy

We accept returns within 30 days of delivery for unused, unopened items in their original packaging. To start a return, contact us at support@chewz-it.com with your order number.

Refund Processing

Once your return is received and inspected, we’ll issue a refund to your original payment method within 5–7 business days.

Non‑returnable items

  • Used items
  • Items without original packaging
  • Final sale items

Exchanges

If you received a defective or damaged item, email us and we’ll replace it.